Sales Force Developer, Chennai (Req:236)

Chennai Asia PacificIndiaChennai
HID Global
Job Type: 



In this role, you will have responsibilities in several areas: Daily maintenance and support of our and the projects involving the CRM Business Systems team, and Business Analyst duties to identify business needs, design, document and test solutions.  You will also be working with other IT members as needed to coordinate Salesforce updates that impact integrated systems such as Marketo, Conerstone on Demand (LMS), and Oracle EBS.


Duties and Responsibilities include the following. Other duties may be assigned.


  • Engage with business stakeholders to facilitate requirements workshops, documenting detailed functional, technical, reporting and data requirements
  • Demonstrate Salesforce capabilities to solve business problems; act as in-house Salesforce subject matter expert for solution design
  • Facilitate process engineering from inception to completion
  • Participate as a member of the CRM Level 2 Support group proactively monitoring and responding to tickets/incidents
  • Coordinate with technical teams to troubleshoot issues and deploy solutions
  • Stay current with Salesforce new releases, recommend best practices, leverage the applicable updates




  • At least 8 years of proven experience developing Salesforce applications using the latest front-end technologies including jQuery, Bootstrap, Aura Components, CSS3, HTML5, Lightning Web Components
  • At least 3 years of proven experience developing on Salesforce Cloud Craze (B2B)
  • Solid understanding of Salesforce object architecture and comfortable creating new objects and solutions that are elegant, scalable, and visually appealing
  • Experience in utilizing REST, SOAP API calls, building and consuming custom web services on the Salesforce Platform
  • Experience developing Single Page Applications (SPAs) using JS Controllers, JavaScript MVC Patterns, and Visualforce
  • Knowledge of Continuous Integration/Continuous Development best practices and tools including, but not limited to: Jenkins, Git, Docker, ANT, SalesforceDX, Auto Rabbit, etc.
  • Ability to articulate to stakeholders the value of recommended approaches and solutions
  • Ability to translate between technical and business language and to explain concepts and complex topics in relatively simple terms
  • Able to exercise discretion and independent judgment
  • Excellent listening, interpersonal, written, and oral communication skills
  • Must have a passion to learn new things and research the latest Salesforce releases
  • Deep exposure of information systems, business processes and measures of success
  • Ability to be engage in various levels of application development including interaction with product managers/end users for requirement analysis, system analysis and design, system testing and integration, implementation and documentation required
  • Experience in Agile Scrum delivery framework preferred
  • Solid understanding of software development life cycle models as well as knowledge of both Agile and traditional project management principles and practices
  • Experience in building relationships with people at a variety of levels
  • Experience in applications integration to other third party applications
  • Experience in generating process maps for front-end related business processes
  • Ability to articulate to stakeholders the value of recommended approaches and solutions
  • Excellent time and project management skills
  • Able to exercise discretion and independent judgment
  • Outstanding analytical, mathematical, and creative problem-solving skills
  • Strong understanding of the ITIL framework