Pre-Sales Engineer (HID406)

HID Global
Palm Beach Gardens, FL North AmericaUSPalm Beach Gardens, FL

The Role

We are actively looking for someone with a passion for computing and I.T. security to join the pre-sales team within the IAMS Business Area (The IT Security and Software arm of HID – not the Physical Access arm of the business). If you feel you have amazing technical skills (even bordering on the geeky) and the rare ability to present/talk about how you can help solve a customer’s security challenge, then we want to hear from you!

· The IAM Pre-Sales team is an amazing team built of customer facing technical resources. If spending any time looking at cyberthreat news and reports, you and the organizations you will support understand that sticking their heads in the sand is not a successful Identity and Access Management solution.

· Do you enjoy solving complicated IT security puzzles and discussing how organizations (governments, educational institutions, and companies) can become more secure?

· Can you picture yourself working in the I.T Security and Software arm of HID Global? HID Global is instrumental in augmenting the lives of people with new and exciting solutions to create, use and manage Secure Identities?

· Are you ready to work with sales during the sales cycle to qualify, position, prove and demonstrate how HID IAM solutions can help the customer address and exceed their business requirements? When successful, be ready for smiles all around.

· Are you hands on and not afraid to think outside of the box when needed?

· You know that Active Directory, ADFS, Azure, OpenID, X.509, PKCS#11, FIDO, Java and RESTful API are not random passwords but more like a typical talk over a coffee in the cafeteria, right?

Duties and Responsibilities (yes there are some of those) include the following.

Your job will be to support the sales organization by:

· Answering the technical questions that sales may not be able to answer to the depth you can

· Demonstrating how HID products can help our prospective customers

· Helping answer Requests for Information (sorry we also need to type long but amazing technical documents)

· Delivering Proof of Concept deployments where required

· Generally helping our customers with any technical questions they may have

· Presenting the IAMS Solutions and the complete HID Product portfolio when appropriate to both existing and potential customers (if you’ve read this far, we can assume you have no worries of stage fright!)

What is needed of you

· Become a technical expert on HID products and the underlying ecosystem they operate in (yes you will be exposed to everything from Active Directory to WebSphere, Firewalls, Proxy servers and RESTful API’s)

· You know how to pack a suitcase? Perfect, otherwise the extensive travel to some of the nicest and some not so nice locations for this role will be really tricky

· You are willing to make a difference? We really love people with an opinion, not shy to share and drive their point across with passion

· A willingness to learn and develop skills around industry standards and regulations

Education and/or Experience

· While a BSc (or equivalent education) in Computing, a Physical Science or Engineering could be useful we are really looking for someone who is passionate about computing and IT Security while having at least five years of relevant industry experience

· Fluent in both English and Spanish

· Good inter-personal and communication skills (both spoken and written).

· Motivated, hard-working team player with initiative and able to self-manage

Work Environment

· The employee may be home or office based and expected to travel extensively for their work

About HID Global

HID Global powers the trusted identities of the world's people, places and things. Everyday millions of people in more than 100 countries use our products and services to securely access physical and digital places. Over 2 billion things that need to be identified, verified and tracked are connected through HID Global’s technology. We make it possible for people to transact safely, work productively and travel freely. We work with governments, universities, hospitals, financial institutions and some of the most innovative companies on the planet—helping them to create trusting and trusted physical and digital environments so that they and the people who use them can fulfill their potential. Headquartered in Austin, Texas, HID Global has over 3,500 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. For more information, visit

HID Global is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran

If you have a disability which limits your ability to apply online, please contact us at [email protected], to submit your expression of interest in a position with our Company.