End User Business Manager - Higher Education, PACS (HID1757)

Remote North AmericaUSRemote
HID Global
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Job ID: HID1757

Location: Remote, US

#Securing your Future!

We are a growing multinational technical security company based in Austin that offers its employees a fun work environment, flexibility, and career opportunity.

This position requires a knowledgeable and experienced business professional to apply share of wallet strategy for HID Global and increase HID Global’s image and sales opportunities within the Higher education vertical market.  The actions of this position will result in HID Global being the “Trusted Advisor” to both the End-user and Influencer/Consultant communities; creating pull-through sales value to the supply channel for HID Global’s products and services, with main focus on Global Business Unit of Physical Access Control Solutions and its Strategic Growth Initiatives. The professional shall feel at home being “voice of HID” in front of senior managers, decision makers and convey “one HID” message.


What you will be doing

  • Apply HID Physical Access Control Solutions Global Business Unit strategy:
  • Utilize data to identify “Named Accounts” in the region,
  • Utilize data to identify “Key Consultants” working with those Named Accounts within the education vertical.
  • Identify, prioritize, schedule, pursue, and deliver strategic Key End-user sales and project opportunities for target fulfillment,
  • Building long term relationship thru direct and indirect touch,
  • Use of innovative marketing tools to nurture this relationship,
  • Make the knowledge available to HID sales and product marketing teams for planning and fulfillment purposes
  • Conduct Named End-user seminars and training to better understand the required features & functions of future technologies. 
  • Provide Named End-user presentations during “face to face” introductory meetings.
  • Develop and schedule the deployment of required Named End-user programs to address individual End-user needs.
  • Identify & understand the business models of the Named End-user accounts as it relates to security.
  • Cooperate with and coordinate company internal technical resources and project teams to effectively communicate the expansion / transition to future technology.
  • Provide educational/awareness briefings for End-users to reinforce HID Global’s role as “Trusted Advisor”.
  • Interface, collaborate, and communicate effectively with other departments and business units/functional groups addressing the end-user in support of HID Global’s goals.
  • Expand and maintain a comprehensive database of key end-users so can feed back to Named account list as needed
  • Maintain a high degree of product knowledge, more on the spectrum/benefit/road map level.
  • Attend applicable industry tradeshows, meetings and other HID internal and external events, especially with focus on speaking and presentation opportunity.
  • Participate in applicable End-user seminars/consultant seminars and conferences and drive HID’s engagement.
  • Provide timely and accurate monthly status report of group activities and progress using SF; incl product mix, timelines for delivery and revenue contribution.
  • Cooperate with end user marketing for end user focused tools: development of whitepapers, brochures, web presence, speaker engagements, end user events, dedicated list procurement and lead nurturing.
  • Cooperate with Global End user team to cover the market / designated vertical properly


What we are looking for

  • Clear understanding and experience with the end user corporate culture, environment, and decision process within the Higher Education vertical.
  • Complete understanding of the Universities closed loop payment system / infrastructure.
  • Understanding of consultant community requirements and tools related to this vertical.
  • Effective communications skills with end-user corporate management and executive personnel.
  • Proficient technical knowledge of Physical Access Control Solutions (PACS) and authentication market to support the role of “Trusted Advisor” to End-user communities and consultant community. 
  • Understanding of HID Global sales development ecosystem: Business segments with focus on PACS (Physical Access Control Solutions), channel rationalization, sales process, HID road map in PACS.


Who you are

  • University degree with emphasis on business and/or technology
  • Minimum of 5 years experience in the security industry w/ emphasis in Physical Access Control, ideally with hands on experience with PACS products and products that complete a physical access control project.
  • Minimum of 3 years of experience within the Higher Education Market.
  • Minimum of 2 years successful business development experience at channel and end user level.
  • Previous exposure to consultant community and requirements in an end user project.
  • Understanding of how to sell SaaS Solutions to end users.
  • Regional experience is preferable.


Why Should You Apply?

  • Excellent terms and conditions
  • Reasonable /Flexible hours
  • On-the-job training and development
  • Work as part of a global team


HID Global is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran 

HID Global powers the trusted identities of the world's people, places and things. Every day millions of people in more than 100 countries use our products and services to securely access physical and digital places. Over 2 billion things that need to be identified, verified and tracked are connected through HID Global’s technology. We make it possible for people to transact safely, work productively and travel freely. We work with governments, universities, hospitals, financial institutions and some of the most innovative companies on the planet—helping them to create trusting and trusted physical and digital environments so that they and the people who use them can fulfill their potential. Headquartered in Austin, Texas, HID Global has over 4,000 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. For more information, visit www.hidglobal.com.