Pre-Sales Engineer - German (REQ-1214)

Location: 
UK Europe, Middle East and AfricaUK
HID Global
2020-09-04
Job Type: 
Full-time
Functional Area: 
Sales

Pre-Sales Engineer - German  (REQ-1214)

Location:Remote, UK

Summary

The Pre-Sales Engineer will be fluent in German and is responsible for  providing pre-sales technical support to HID Workforce Management customers.  This person will work closely with the sales team to provide and coordinate technical sales support throughout the entire sales lifecycle. The Pre-Sales Engineer works with the Field Sales Team to support technical identification and qualification of sales opportunities, drives customer evaluations of HID Workforce Management, conduct workshops, delivers presentations and product demonstrations, and manages and responds to the customer’s technical and proposal requests.

 

Responsibilities

  • Conduct product demonstration for customers/partners in person and virtually, with the sales team.
  • Work with internal product management and engineering teams to promote and solve customer issues, and to relay customer business requirements from the field.
  • Attend industry trade shows, participate in industry workgroups, and promote HID Workforce Management.
  • Compile technical responses for proposals in response to RFPs, RFI’s & RFQs.
  • Compile and deliver proposals, requirements documentation, ROI calculations, and Architecture and Integration designs tailored to customer requirements.
  • Work closely with Product Management, Marketing, and Customer Support by providing feedback on potential product enhancements and market demands, as well as competitive direction.

 

Qualifications and Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • BS/BA Degree or equivalent industry experience:
  • A minimum of  1- 2 years’ work experience or knowledge of working in a technical position. Experience with Identity and Access Management, Security, Enterprise Software solutions is a definite plus.
  • Understanding of standard IT server and network technologies
    • Server Hardware configuration
    • Understanding of network infrastructure
  • Experience with Identity and Access Management, Security, Enterprise Software solutions is a definite plus.
  • Ability to capture and identify the needs and requirements of prospective customers and recommend the appropriate solutions as well identify the gap between existing products and customer requirements.
  • Ability to read and interpret technical journals, specifications, technical standards, etc.
  • Exceptional communication and presentation skills.
  • Ability to capture and identify the needs and requirements of prospective customers and recommend the appropriate solutions as well identify the gap between existing products and customer requirements.
  • Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
  • Familiar with operating systems, such as Windows, etc.

 

Customer Expectations:

Highlight knowledge, skills, abilities and traits necessary in this role to satisfy our customer's expectations

  • Display excellent customer facing skills.
  • Display a proactive response to the customers requirements

 

  • Language Skills                   
  • Ability to effectively communicate in the English language, both verbally and in writing.       
  • Ability to effectively communicate in the German language, both verbally and in writing.      

 

Work Environment:

  • Home Based Office   
  • 30-35% Travel Required

 

Work Requirements

  • Compliance to all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
  • Travel and fieldwork including international travel may be required; therefore employee must possess or can acquire a valid passport.
  • Must be legally eligible to work in the United Kingdom.

 

 

 

Final Application Date: 30th November 2020

*No 3rd party agency engagement required for this role*

HID Global is an equal opportunities employer 

HID Global is the trusted source for secure identity solutions for millions of customers around the world. Recognized for robust quality, innovative designs and industry leadership, HID Global is the supplier of choice for OEMs, system integrators, and application developers serving a variety of markets. These markets include physical and logical access control, including strong authentication and credential management; card printing and personalization; highly secure government ID; and identification technologies used in animal ID and industry and logistics applications. The company's primary brands include HID®, ActivIdentity™, Fargo®, and LaserCard®. Headquartered in Austin, Texas HID Global has over 3,500 employees worldwide and operates international offices that support more than 100 countries. HID Global is an ASSA ABLOY Group brand. For more information, visit www.hidglobal.com